Dover Fueling Solutions Launches New Report Exploring the Power of Smart Fuel Retail Solutions

AUSTIN, TEXAS – 22 September, 2025 – Dover Fueling Solutions^® (DFS), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services, and solutions in the fuel and convenience retail industry, has today published a comprehensive new whitepaper for the Europe, Middle East, and Africa (EMEA) region, titled “How Smart is Your Fuel Site: Unlocking the Power of Smart Fuel Retail Solutions”.

The whitepaper explores how fuel retailers can, and should, look to invest in connected products and solutions intended to optimise the customer experience, foot traffic, and capitalise on the evolving mobility landscape. It outlines how digitalisation and connectivity can add credible value to a fuel retail business and enhance overall success.

Addressing the growing challenge of aligning commercial objectives with consumer expectations, in addition to rising costs and site inefficiencies, the report reinforces how solutions like DX Wetstock^®, Prizma, durable dispenser technology, and cloud-based back-office systems help enable fuel retailers to increase efficiencies, unlock new revenue streams, and reduce fuel wastage.

Key findings include:

• 86% of consumers are willing to pay more for a great customer experience.
• In some networks, 65% of a business’ revenue often comes from repeat purchases by existing customers.
• Early leak detection helped prevent up to 9,800 litres of fuel loss over six months.

The report also highlights how DFS technologies enable retailers to build a connected infrastructure to unlock the power of any fuel retail site, transforming the smart fuel site concept into a true reality.

“Smart fuel sites, or mobility hubs, represent a significant evolution for fuel retailers, moving beyond traditional fuel sales to become central hubs for various transportation and convenience needs,” said Peter Van Nauw, Senior Director and General manager, DFS Systems and Payment, EMEA. “This shift requires embracing technology, focusing on the customer experience, and adapting to the changing mobility landscape.”

The whitepaper is now available to download from HERE.