RDM by DFS is an optional dispenser module, which, once activated, will allow retailers to gather enhanced data while also having the capability to carry out remote monitoring, management, diagnostics, and troubleshooting via DX Monitor®, across the entire forecourt. Having visibility over the health of each dispenser in a network enables you to proactively prioritise maintenance activities. By providing access to and insights on each dispenser and fueling point, RDM by DFS can help make your fuelling station more efficient and cost effective.
With RDM by DFS, in conjunction with DX Monitor®, we can do almost anything remotely that isnt considered relevant for metrology, including changing parameters in the programming, and performing a remote reset of the pump computer. By doing this, RDM by DFS can avoid 1 in every 3 calls that would otherwise require a field technician to be dispatched to site.
The remote fix capability of RDM by DFS significantly reduces downtime on site, to provide an optimal consumer experience and ensure all dispensers are actively trading, all while mitigating costs associated with dispatching field technicians.