Advanced C-Store Ordering
With enhanced, user-friendly software capabilities — for both c-store customers and staff — the DFS Order Kiosk™ powered by FLYX can add real value to a fuel retail business.
Benefits of a Self Ordering Kiosk
- Improve sales with effective upselling and cross-selling strategies
- Enhance customer experience with an intuitive self service touchscreen interface
- Streamline operations by reducing manual tasks and improving order accuracy
- Save valuable space with a compact, modern kiosk design suitable for any forecourt or c-store layout
- Minimise customer wait times by reducing queues and enhancing the ordering process
- Allow for a personalised customer experience with customisable menus and targeted promotions
- Increase basket size by promoting relevant add-ons and deals during the customer journey
- Track sales performance and monitor orders in real time with integrated reporting tools
- Enable flexible ordering options including in-store and online pre-orders
DFS Order Kiosk Powers Innovation at G&V Mobility Hub in Antwerp
G&V Energy Group opened its first "Foodstation by Breakpoint" on Vogelzanglaan in Antwerp, Belgium, and chose the DFS Order Kiosk as the perfect solution to elevate convenience store purchases, enhance customer experience, and optimise business operations.
This project showcases how DFS and FLYX are driving innovation and convenience in the forecourt industry. With smoother operations, fewer errors, and a faster, more enjoyable customer experience, DFS and FLYX’s technology is redefining forecourt convenience.
CAN BE INSTALLED ON A COUNTERTOP
AVAILABLE WALL-MOUNTED
AVAILABLE AS A STAND-ALONE UNIT
FAQS
1. What is the DFS Order Kiosk powered by FLYX and how does it work?
The DFS Order Kiosk is a self-service touchscreen solution designed for convenience stores and fuel retail environments. It allows customers to place food and beverage orders quickly and easily, helping to reduce queues and improve service speed.
2. How can the DFS Order Kiosk help increase sales in my c-store?
By enabling upselling, cross-selling, and personalised promotions, the DFS Order Kiosk encourages larger basket sizes and repeat purchases, boosting overall in-store and online sales.
3. Is the DFS Order Kiosk easy to integrate with existing systems?
Yes, the kiosk is designed to integrate seamlessly with your existing point-of-sale (POS) and back-office systems, making it easy to implement without disrupting operations.
4. Can customers use the DFS Order Kiosk for both in-store and online orders?
Absolutely. The DFS Order Kiosk supports both in-store ordering and online pre-orders, providing a flexible solution that meets evolving customer expectations.
5. What are the main benefits of installing a self-service kiosk in a fuel retail environment?
Key benefits include increased operational efficiency, reduced wait times, improved order accuracy, enhanced customer experience, and higher revenue potential through automated upselling.
Dover Fueling Solutions Partners with FLYX
In collaboration with FLYX, DFS now provides EMEA fuel retailers with a flexible and innovative technology for their c-stores, which can help differentiate their station from the competition. In addition to improving the overall consumer experience, of both new and existing motorists on site, the DFS Order Kiosk will provide retailers with a unique competitive advantage and additional opportunities to increase profit margins.
“Food and drink has become an important revenue generator for petrol stations, hence a lot more stations now offer breakfast, lunch, and dinner options. The DFS Order Kiosk will increase sales, reduce waiting time, and most importantly, reduce the number of required operators at the station,” added Kurt Dillen, VP & GM, Commercial, EMEA & SAIL Regions at DFS.
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