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  • Dover Fueling Solutions

DFS Awarded Site Automation Contracts by Shell for Retailing Networks in the UK, S. Africa & Hungary


AUSTIN, TEXAS (27 April 2021) – Dover Fueling Solutions (DFS), a part of Dover Corporation that delivers advanced fuel dispensing equipment, electronic systems and payment, fleet systems, automatic tank gauging, and wetstock management, is pleased to announce it has been awarded three contracts by Shell for the provision of its Site Automation with Tokheim Fuel POS, DX Retail™ and comprehensive long-term support services across its 1,100+ sites in the United Kingdom, Hungary and South African markets.


Kurt Dillen, VP, Global Business Development at DFS, said, “The award of these contracts is a significant achievement for DFS and further solidifies our long-standing collaboration with Shell. It also demonstrates Shell's recognition of DFS' proven ability to provide quality, continuous improvement and innovative, state-of-the art products for the energy and retail market.”


These new contracts were the final outcome of three separate tenders and months of committed, meticulous working by DFS and its local partners, who successfully demonstrated the strong capabilities of the Tokheim Fuel POS point-of-sale system, the future-proofing that comes with the DX Retail™ Cloud POS solution and the ability to execute a project of this scale. The Tokheim Fuel POS is an industry-leading electronic point-of-sale (EPOS) and forecourt controller (FCC) system that helps manage all aspects of fuel and retail business. Combining an easy-to-use touchscreen interface, the Tokheim Fuel POS connects seamlessly with all other systems on a service station, including dispensers, indoor and outdoor payment, CCTV, tank level gauges, back office systems, car wash and EV chargers, as well as offering extended c-store capabilities, such as in-store self-checkout kiosks.


DX Retail makes it easier than ever for fuel retailers to manage and update their Tokheim Fuel POS systems securely and efficiently, thereby providing a high degree of flexibility in personalizing the consumer experience. Running on Microsoft Azure, it is able to drive updates to multiple Fuel POS systems across a network with the touch of a button from any web-enabled device. Shell, an industry leader in the retailing business, has been early to recognize the benefits of this unique solution and the synergized benefits it will bring to its vast network of fuel and non fuel retailing sites.


The implementation of the DFS site automation solution will be managed by DFS through its valued and well-reputed local partners in the three regions. For the UK and South Africa, the local roll out will be championed by TSG. In Hungary, the work will be carried out by Laurel, with the Head Office and Back Office System (HOS BOS) supplied by ICASA.


Brad Schumacher, VP, Global Key Accounts and Marketing at DFS, said, “We are thrilled to have been awarded these three new business contracts with Shell. We’re a company committed to continuous improvement and providing the best technology solutions to our customers, and to have Shell’s endorsement is indeed a great privilege. We are very much looking forward to working closely with Shell over the next few years as the journey in customer experience continues to evolve.”

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