AUSTIN, TEXAS – 6 May 2024 – Dover Fueling Solutions® (DFS), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industry, today announced a partnership with FLYX – an API-based omnichannel cloud software solution company. As a result of this partnership, DFS is launching a brand-new, compact and efficient product in the Europe, Middle East and Africa (EMEA) region – the DFS Order Kiosk™ powered by FLYX.
In collaboration with FLYX, DFS will be able to provide EMEA fuel retailers with a flexible and innovative technology for their c-stores, which can help differentiate their station from the competition. In addition to improving the overall consumer experience, of both new and existing motorists on site, the DFS Order Kiosk™ will provide retailers with a unique competitive advantage and additional opportunities to increase profit margins.
The DFS Order Kiosk™ can be wall-mounted, stand-alone, or secured on a countertop to offer retailers a multitude of choices to suit varying c-store layouts to overcome potential space concerns and limitations. Additional options are also available during the software ordering process, as retailers can apply cross-selling and up-selling techniques – whether to promote the c-store latest offers or support loyalty programs – through any device, anywhere.
As a result of this partnership, the DFS Order Kiosk™ can be fully integrated with Prizma, DFS’ connected mobility and convenience hub, to ensure all c-store operations can be streamlined to increase site efficiencies.
“Our partnership with FLYX is an important milestone in bringing the food ordering and fuel retail market together. The connected plug & play solution combines the best of both worlds, offering both stability and flexibility into our joint worlds,” said Jenthe Govaerts, Product Manager at DFS.
“Food and drink has become an important revenue generator for petrol stations, hence a lot more stations now offer breakfast, lunch, and dinner options. The DFS Order Kiosk™ powered by FLYX will increase sales, reduce waiting time, and most importantly, reduce the number of required operators at the station,” added Kurt Dillen, VP & GM, Commercial, EMEA & SAIL Regions at DFS.
"Through our collaboration with Dover Fueling Solutions®, FLYX is thrilled to assist the fuel retail industry in innovating and bringing a new digital experience to their customers and staff. The DFS Order Kiosk™ powered by FLYX represents a groundbreaking advancement in retail technology, enabling businesses to serve their customers more efficiently while enhancing profitability. This alliance reinforces our commitment to the incorporation of leading-edge technology into everyday customer engagements, thereby redefining industry standards," stated John Van Lierde, CEO of FLYX.
The DFS Order Kiosk™ will make its first appearance at the 2024 UNITI Expo in Stuttgart, Germany, which is set to take place on May 14th – 16th. If you wish to learn more about the FLYX - DFS partnership and the brand new DFS Order Kiosk™, we encourage you to visit stand 5C10, in hall 5.
Alternatively, you can discover more at www.doverfuelingsolutions.com/uniti or www.doverfuelingsolutions.com/secure-payment-dfs-order-kiosk-powered-by-flyx.