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  • Contact Us | Dover Fueling Solutions

    Got a Question? You've Come to the Right Place! For sales or press related inquiries, please submit them in the form below. For all other inquiries , or if you prefer to speak with someone on the phone, please contact a global or regional office. Direct contact information located below the form. We look forward to hearing from you. Inquiry DFS Site Contact Details Global Headquarters Austin, Texas, USA 3814 Jarrett Way Austin, Texas 78728 United States +1 512 388 8311 Regional Headquarters Dundee, Scotland, UK Unit 3 Baker Road, West Pitkerro Industrial Estate DD5 3RT Dundee +44 (0) 1382 598000 dundee.reception@doverfs.com Guangzhou, China Guangzhou – China 66 Nanxiang Yi Lu Science Town of Guangzhou P.R. China 0086 2082086053 Rio de Janeiro, Brazil Estrada do Timbo, 126 Bonsucesso - 21061-280 Rio de Janeiro, Brazil +55 (21) 99263 3854 +55 (21) 99263-3854 (WhatsApp) Regional Facilities Breda, Netherlands Rudonk 7, 4824 AJ Breda, The Netherlands info@liqal.com +31 (0) 854 861 000 Grentheville, France Route de Soliers 14540 Grentheville France Kuala Lumpur, Malaysia Lot P.T. 27259. Jalan Sigma U6.14, Bukit Cerakah. Seksyen U6. 40150 Shah Alam. Selangor Darul Ehsan. Kuala Lumpur, Malaysia. Milan, Italy Via Privata Giulio Natta 6 20823 Lentate sul Seveso (MB), Italy +39 03621581465 atg@doverfs.com Perkasie, Pennsylvania, USA 100 East Walnut Street Perkasie, Pennsylvania, 18944 United States Turnhout, Belgium Everdongenlaan 31 Turnhout 2300 Belgium Brighton, Ontario, Canada 40 Sharp Road Brighton, ON K0K 1H0 Canada +1 613 475 3313 Hodgkins, Illinois, USA 6900 Santa Fe Drive Hodgkins, Illinois, 60525 United States Madison, Alabama, USA 127 jetplex Circle Madison, Alabama, 35758 www.avalannetworks.com Munich, Germany Lothstraße 80335 München Germany + 49 89 18953 0 mun-tokheim@doverfs.com Skelmersdale, Lancashire, UK The Technology Management Centre, Moss Lane View, Skelmersdale, Lancashire. WN8 9TN +44 (0) 1695 52175 Victoria, Australia 246A Governor Road Braeside, Victoria Australia 3195 Bladel, Netherlands Industrieweg 5, 5531 AD Bladel, The Netherlands +31 (0) 497 389 555 BLA-CS@doverfs.com Kraków, Poland Ul. Gen. B. Zielińskiego 22 30-320 Kraków Poland petrovend@doverfs.com +48124106610 Malmö, Sweden Hanögatan 6, SE-211 24 Malmö, Sweden +46 40 360 500 Navi Mumbai, India Plot No. 66, T.T.C. Industrial Estate MIDC Mahpe Road Navi Mumbai - 400710 India Shanghai, China 6F, No.6 (Building D).The New Bund World Trad Center (Phase II) Lane 227 DongTy Road Pudong New District, Shanghai 200126 P.R. China +86 21 5858 9000 ​ Villepinte, France Immeuble le Cézanne Paris Nord 2 – BP 45027 Villepinte 35, allée des Impressionistes 95912 ROISSY CH. DE GAULLE CEDEX France +(33) 2 31 15 15 15 acceuilvillepinte@doverfs.com addreses service locator Sales and service locator Choose Brand Choose Contact Type Enter your location and select your choice from the dropdown DFS Global Locations Click on a location pin to find out more about our global facilities Global locations First Name, Last Name Brand Title Email Phone Heading 5 First Name, Last Name First Name, Last Name First Name, Last Name First Name, Last Name Heading 5 First Name, Last Name First Name, Last Name First Name, Last Name First Name, Last Name DFS Authorized Sales and Service Channel Partners Company Name Brand Miles Address Full Name Email Phone Heading 5 First Name, Last Name Phone First Name, Last Name First Name, Last Name First Name, Last Name Email Heading 5 First Name, Last Name Phone First Name, Last Name First Name, Last Name First Name, Last Name Email

  • Synergy Fuel Site Controller™ | Dover Fueling Solutions

    Your Synergy. Your Connection. Synergy Fuel Site Controller™ Synergy FSC AVAILABLE IN NORTH AMERICA Begin Taking Control Readily enabled for digital transformation through DFS DX™ connected solutions platform, Petro Vend Synergy Fuel Site Controller™ (FSC) is robust and scalable. Consolidate your devices and automate manual tasks for lower total cost of ownership. Speak to an Expert Read Press Release Petro Vend Synergy FSC™ is available with extensive features to address the needs of most unattended fleet site environments, including: Connection to the site's fuel dispensers – PCM, DPC, DTC Integrated IP gateway functions (Systech/Abierto) Integrated DFS EDGE IoT functions Compatible with existing Petro Vend fuel island terminals Access to DX Fleet® platform: Cloud connected for card, user and transaction management ​ New card management features including multi-product quantity restrictions, expanded capabilities for extended prompts, day of week/time of day restrictions Robust hardware platform Reliable single board computer with enough performance and storage to ensure seamless operation Integrated Supercapacitor module for Short Term Power Loss Prevention and Controlled Shutdown Extended temperature range (-20° C to 70° C) Designed for easy serviceability Forecourt connectivity Complete range of Forecourt Interface Boards (FIB), supporting most dispensers, Automatic Tank Gauges' (ATG), price signs in the market (mix & match) 4x USB (3x USB2.0 + 1x USB3.0), 4x UART (1x RS232/RS422/RS485 + 3xRS232; +5V or +12VDC) and 2x Ethernet port Optional USB hub, providing additional USB ports Software Microsoft® Windows 11 Enterprise LTSC (Long Term Servicing Channel) Secure One-Shot password to access OS, using DFS Unlock DX Fleet® integrated for reporting and configuration Industry standard interfaces Customer Feature Petro Vend Synergy FSC™ FSC3000® Mileage OR Engine Hours Reasonability Multi-Site Singe-Site Vehicle Maintenance Tracking Enhanced Basic Number of Cards Unlimited Limited Transaction Memory Unlimited (3 years retention) Limited Transaction Limits Daily No Support for Extended Prompts Enhanced Controls & Prompt Pools Collection Only Maintenance User Role (Vehicle Cards) Yes (Cloud) No Legacy PetroNet Support Yes Yes Fleet Networks Support Coming Soon Yes Speak to an Expert Back to Top

  • Privacy Policy | Dover Fueling Solutions

    Dover Fueling Solutions® Privacy Policy Legal Notice Cookie Policy Anchor 1 Anchor 2 Anchor 3 Anchor 4 Anchor 5 Anchor 6 Last Revised: January 23, 2023 Dover Fueling Solutions, on behalf of itself and its affiliates, within the Dover Fueling Solutions family of companies (collectively, “DFS”) respects your individual privacy. This Privacy Policy describes how we collect, use, and share personal data we obtain from users of our products and services, including those at the https://dovercorporation.com and https://www.doverfuelingsolutions.com/ websites, and related websites, mobile software applications, and other offerings, as well as DFS’ fuel and fluid dispensers, and payment and metering systems contained in such dispensers (collectively, the “Services”). This Privacy Policy applies when you use the Services or interact with DFS. By choosing to use the Services or otherwise providing DFS personal data, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services. If you are an employee of DFS or a DFS affiliate, you should refer to the Employee Privacy Notice provided by your employer. If you are intending to apply for a job with us or to join our talent network, you should refer to the Privacy Notice on our Careers Portal. ​ DFS encourages you to read this Privacy Policy in its entirety, but here are links to the different sections of this policy: Who we are and contact details What personal data we collect What we do with the personal data we gather Data Sharing Security and Storage Rights to your personal data Additional Information 1. WHO WE ARE AND CONTACT DETAILS This is the website of: Dover Fueling Solutions 3814 Jarrett Way Austin, TX 78728, USA You can contact us via e-mail at marketing@doverfs.com or you can call us at +1 512 388 8311. 2. WHAT PERSONAL DATA WE COLLECT In general, we receive and collect all information you provide via the Services, including through website input fields (including advertisements), tracking technologies (e.g., cookies), phone, email (including email campaigns), web chat, or in other such ways. This includes personal data that can identify or relates to you, including but not limited the following: (i) Contact information, such as your full name, email address, mailing address, telephone number; (ii) Information related to customer surveys, promotions, and/or offers (e.g., preferences, demographics, interests, etc.); and (iii) Information about the device you use to access the Services (e.g. IP address) ​ We also may periodically obtain information about you from affiliated entities, partners and other independent third-party sources and will add it to our database of information. For example, we may receive information about your interaction with advertisements on third party websites, including updated postal addresses and demographic information. ​ Cookies Cookies are pieces of information or code that a website transfers to or accesses from your computer or device to store, and sometimes track, information about you. Cookies let websites remember you and your preferences, manage different features and content, store searches, and personalise content. ​ Our Site uses cookies (alone or combined) to create a unique device ID, and to distinguish you from other users. This helps us to improve your experience and improve our Site. We also use cookies to keep our Site secure and to understand how users navigate around the Site. Some cookies only last while you use our Site. Some cookies are used to remember you when you visit again, and will last for longer. We use strictly necessary cookies if it is in our legitimate interests to do so (balanced with your rights). These are cookies where the storage of (or access to) information is essential rather than reasonably necessary. For instance, we need to use these cookies in order to provide a service to you. Additionally, these cookies can be strictly necessary in order to comply with a legal obligation that we are subject to. We use all other cookies with your consent. You can choose which cookies to consent to through Cookies Settings. Please see our Cookies Policy for more information about our use of these technologies on the Services. Transfers of Personal Data As a global organization, we will transfer your personal data across borders. DFS and its servers are based in the US, although our affiliates are located in countries worldwide. DFS makes no claim that its Services are appropriate or lawful for use or access outside the United States. If you access the Services from outside the United States, you are consenting to the transfer of your personal data from your location to the United States. By sending us your information, you further consent to its storage within the United States. You are solely responsible for complying with all local laws, rules and regulations regarding online conduct and access to the Services. Where a transfer of personal data across borders is required, we will implement appropriate or suitable safeguards (such as EU Commission approved Standard Contractual Clauses) in compliance with applicable laws to protect that personal data. Please contact us using our details above should you require further information. ​ Links to Other Services The Services may contain links to enable you to visit other services or websites of interest easily. Once you have used these links to leave our Services, you should note that we do not have any control over those other services or sites; therefore, we cannot be responsible for the protection and privacy of any personal data which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to those other services and sites. 3. WHAT WE DO WITH THE PERSONAL DATA WE GATHER We use the personal data we gather about you for the following purposes: (i) to manage our relationship with you, including to monitor and improve the use of the Services, understand your needs, track your use and preferences at dispensers and respond to your inquiries; (ii) for internal record keeping; (iii) for internal analysis to see how many unique visitors visit the Services; (iv) to administer promotions, services (e.g., registration for webcasts, etc.) and offers for which you register; (v) to send you marketing communications and for other marketing-related purposes, subject to the Marketing provisions below; (vi) to improve the products and services offered through the Services; and (vii) to measure the number of visitors to the Services and the areas of the Services that are of most interest to visitors, and to customize the Services. ​ We do not use the personal data that you provide through the Services to make automated decisions about you. You always have the right to withdraw your consent at any time by contacting us using the details below. ​ To the extent permitted by applicable law, including laws outside your country of residence, DFS may also use your personal data as we believe to be necessary or appropriate: (i) to comply with applicable law or legal process; (ii) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (iii) to enforce our terms and conditions; (iv) to protect our operations or those of any of our affiliates; (v) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (vi) to allow us to pursue available remedies or limit the damages that we may sustain. We do not intend to collect any sensitive personal data (which is defined under EU law to include, for example, personal data on ethnicity, racial origin and health) through the Services. ​ Marketing Where required by local law, we will obtain your prior consent: (i) in order to send you marketing communications about DFS; (ii) in order to provide your personal data to DFS affiliates for their marketing purposes; and (iii) in order to provide your personal data to third parties and other partners for joint marketing efforts or their own marketing efforts. ​ Please note that you always have the right to object or withdraw your consent. Otherwise we may contact you by email, phone, fax, mail, or other means unless you direct us not to do so. We may use your personal data for our own marketing purposes, including, but not limited to notifying you of new services, offers or other information via mail, email, telephone, text message, and other means. If you do not want us to use your personal data for marketing purposes or to provide your personal data to DFS affiliates or to third parties for their marketing purposes, you may opt-out of such uses by notifying us in accordance with the procedure set forth below under the heading, “Rights to your Personal Data.” ​ 4. DATA SHARING We may share your personal data with our affiliates, partners, contractors, agents, and third party service providers (including contractors who provide services to us) to provide the Services or assist with any of the uses of personal data described above. DFS limits such third parties’ use of personal data to be consistent with this Privacy Policy and other appropriate confidentiality and security measures, and prohibits such third parties from sharing or using the personal data for any other purpose. We may also disclose your personal data to third parties if disclosure is required to comply with applicable laws or regulations; comply with a legal obligation, process or court order; to respond to requests from public and government authorities; or if disclosure is necessary to enforce our Privacy Policy and/or Terms of Service; to protect your safety or security; to protect our rights, the safety and security of our site and property or that of DFS Affiliates or third parties; or to allow us to pursue available remedies or limit the damages we may sustain. We may share or transfer your personal data to a third party if DFS enters into, or is involved in, a business transaction such as a merger, acquisition, reorganization, or sale of some or all of its assets. ​ Personal Information You Post in Public Areas When you post a message in a DFS forum, or chat room, or provide a review or customer feedback to DFS, the information you post may be accessible to other users of the Services and the public. If you post personal data anywhere on the Services that is accessible to other users or the public, you are advised that such personal data can be read, collected, used, or disseminated by others and could be used to send you unsolicited information or for other purposes. Accordingly, you assume full responsibility for posting such data and agree that DFS is not responsible in any way for personal data you choose to post in such public areas. ​ Aggregated Information DFS may publish, share, distribute, or disclose personal data that has been aggregated with information from other users or otherwise de-identified in a manner that does not allow such data about you to be separated from the aggregate data and identified as originating from you, to third parties, including DFS partners, sponsors, and advertisers. Such information may help DFS identify and analyze training, demographic, and psychographic trends and information, and report to third parties how many people saw, visited, or clicked on certain content, areas of the Services, ads, or other materials. 5. SECURITY AND STORAGE We are committed to keeping your personal data secure. In order to prevent unauthorized access or disclosure, we have put in place suitable technical and organizational measures to safeguard and secure the personal data we collect online from loss, theft, and unauthorized access, use, disclosure, or modification. For example: we transmit data over secured communication channels using SSL Login credentials; all personal information is stored by trusted third party providers (e.g., AWS); all systems used to provide the Services are password protected with secure authentication services (e.g., Okta and SailPoint SSO); and all Services usage is restricted on a per-user basis on the principle of least privilege. Personal data collected by DFS may be stored and processed in your region, in the United States, and in any other country where DFS, its affiliates, or service providers operate facilities. ​ How Long Will We Hold Your Personal Data We will retain your personal data for as long as: (i) we have a relationship with you; (ii) we are required by law; or (iii) we need to in order to protect ourselves as a business or protect any other third party. ​ DFS may further retain your data for a commercially reasonable time thereafter for backup, archival, fraud prevention, or detection or audit purposes. DFS complies with applicable data protection laws, including applicable security breach notification requirements. If you have any questions about our retention policy, please contact us using the details set out above. 6. RIGHTS TO YOUR PERSONAL DATA Under certain laws, you have the right to seek access to your personal data, seek rectification or erasure of your personal data, restrict our use of your personal data, object to our use or request data portability. Please contact us if you wish to exercise any of these rights. In any event, you can always ask us for more information about our disclosure of and the people who will be able to see and access your personal data. ​ In accordance with applicable laws, you may choose to restrict the collection or use of your personal data by us by emailing us at legal@doverfs.com . You may also write to us at the above address (located at the beginning of this Privacy Policy), call us at +1 (800) 289-2963, or use the “Contact” tab on our home page. This includes where you: (i) have previously not objected to us using your personal data for our direct marketing purposes, but now wish to opt-out of receiving future marketing emails from us; (ii) want to opt-out of any new uses of personal data permitted by this Privacy Policy caused by changes in our information practices; (iii) do not want us to share your personal data with third parties for marketing purposes; (iv) believe that personal data we are holding on you is incorrect or incomplete so that we can consider your concern; or (v) do not want to be contacted by us in the future (unless you initiate the contact). Any such requests are subject to the protection of other individuals’ rights and applicable law. Additionally, to help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the data. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal data that we maintain. ​ 7. ADDITIONAL INFORMATION ​ Persons Under 18 The Services are not directed to children and we do not knowingly collect or allow the collection of personal data from persons under the age of 18. Please do not use the Services or provide any personal information to DFS if you are under the age of 18 or if you are not old enough to consent to the processing of your personal data in your country. If you are the parent or guardian of a person under the age of 18 and believe that the person has provided personal data to us, please contact us at legal@doverfs.com . ​ Your California Privacy Rights California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please e-mail us or write to us at the addresses below. ​ Updates to This Privacy Policy We may update this Privacy Policy by posting a new version on our website. If we update this Privacy Policy in a way that significantly changes how we use your personal data, we will bring these changes to your attention where reasonably possible. Otherwise, we recommend that you periodically review this Privacy Policy to be aware of any other revisions. ​ Any Concerns? You have the right to complain about our use of your personal data. Please contact us using the contact details set out above. Depending on where you are located, you may also have a right to complain to your local data protection regulator. Anchor 7 Legal Notice Legal Notice Terms of Use Agreement ​ Definitions This website ("website") is owned and operated by Dover Fueling Solutions. The terms "we", "us", "our" and "ours" when used in these Terms of Use mean Dover Fueling Solutions, which includes subsidiaries, segments, branches, affiliates or companies under common ownership or control of Dover Fueling Solutions. The terms "you", "your" and "yours" when used in these Terms of Use mean any user of this website. Agreement Access to and use of this website and the information, materials, products and services available through this website are subject to all applicable laws and regulations and to these Terms of Use. By accessing this website, you agree to these Terms of Use which form a legally binding agreement. If you do not agree, please exit this website. These Terms of Use may be changed by us from time to time without specific notice to you. The latest Terms of Use will be posted on the website, and you should always review these Terms of Use prior to using the website to ensure that you have a current understanding of the Terms of Use under which you are permitted to access this website. If you cannot access the Terms of Use via the Internet, we can provide a copy of the most recent Terms of Use by e-mail upon request. ACCESS TO THIS WEB SITE (OR PORTIONS THEREOF) AND THE USE OF INFORMATION, MATERIALS, PRODUCTS OR SERVICES PROVIDED THROUGH THIS WEB SITE (OR PORTIONS THEREOF), IS NOT INTENDED, AND IS PROHIBITED, WHERE SUCH ACCESS OR USE VIOLATES APPLICABLE LAWS OR REGULATIONS. Minors This website is a business and commercial site. As such, it is not intended for children or minors. Product & services information All references on this website to information, materials, products and services apply to information, materials, products and services available in the countries or jurisdictions specified with respect to such information only, unless otherwise stated. Nothing in this website constitutes an offer to buy or sell our products or services in any jurisdiction. This website is for information purposes only. Ownership Unless otherwise indicated, this website and its design, text, content, selection and arrangement of elements, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to this website ("Elements") are protected under applicable copyrights, trademarks and other proprietary (including, but not limited to, intellectual property) rights and are the property of Dover Fueling Solutions or are included with the permission of the rights owner and are protected pursuant to copyright and trademark laws. ​ The posting of any such Elements on this website does not constitute a waiver of any right in such Elements. You do not acquire ownership rights to any such Elements viewed through this website. Except as otherwise provided herein, none of these Elements may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without our express prior written permission. ​ Permission is hereby granted to the extent necessary to lawfully access and use this website and/or information, materials, products and/or services available on it to display, download, archive and print in hard copy, portions of this website, provided you do not modify the Elements and that you retain any and all copyright and other proprietary notices contained in the Elements. This permission terminates automatically if you breach any of these Terms of Use. Trademarks The Dover Fueling Solutions logo, all product names, all page headers, all custom graphics, all button icons, all trademarks, service marks and logos appearing on this website, unless otherwise noted, are service marks, trademarks and/or trade dress of Dover Fueling Solutions (the "Marks"). All other trademarks, product names, company names, logos, service marks and/or trade dress mentioned, displayed, cited or otherwise indicated on the website are the property of their respective owners. You agree not to display or use the Marks in any manner without our prior written permission. You agree not to display or use trademarks, product names, company names, logos, service marks and/or trade dress of other owners without the prior written permission of such owners. The use or misuse of the Marks or other trademarks, product names, company names, logos, service marks and/or trade dress or any other materials contained herein, except as permitted herein, is expressly prohibited. Hyperlink disclaimer This website may contain links and/or advertisements to other websites maintained by us in addition to links to websites maintained by unrelated companies and persons ("third party website"). An advertisement of, or link to, a third party website does not mean that we approve, endorse or accept any responsibility for that third party website, its content or use, or the use of products and services made available through such third party website. ​ We are not responsible for the actions, content, accuracy, opinions expressed, privacy policies, products or services provided through these links or made available through these resources or appearing in such third party websites, nor for any damages or losses, directly or indirectly, caused or alleged to have been caused as a result of your use or reliance on such third party websites. ​ Such third party websites are not investigated, monitored or checked for accuracy, completeness or conformance with applicable laws and regulations by us. We do not make any representations whatsoever, or give any warranties of any kind, expressed, implied, or otherwise about any websites which you may access through this website, the content thereof, or the products and/or services made available through such websites. If you decide to leave our website and access these other websites, you do so at your own risk. All rules, policies (including privacy policies) and operating procedures of such websites will apply to you while on such websites. Links from other websites Any link to this website without our written permission is prohibited. Notwithstanding authorization to link to this website, linking to any page other than the home page is prohibited. Persons providing access to this website via link from another website are solely responsible for the content, accuracy, opinions expressed, privacy policies, products or services of, or available through, the source website and for any representations made or impressions created concerning Dover Fueling Solutions. Authorization by us to link to this website is given without assumption of any liability by us relating to such links, and we hereby disclaim any such liability. We reserve the right to withdraw any authorization to link to this website at any time and for any reason. Anyone providing access to, or information relating to this website, whether by link or otherwise, is responsible for bringing these Terms of Use to the attention of the person receiving such access or information. Failure to do so will not result in liability for us. Data protection consent By agreeing to these Terms of Use, you acknowledge you have read and understood the terms of our Privacy Statement and that you agree with it. (CLICK HERE TO ACCESS OUR PRIVACY STATEMENT). ​ With the exception of Personal Data, any communication or material you post or transmit to us over the Internet is, and will be treated as non-confidential and non-proprietary. Upon the transmission of any personal information to us, you expressly grant permission to us to disseminate and/or use such information for any lawful purpose as detailed in our Privacy Statement. ​ Posting or transmitting of any unlawful, threatening, libelous, defamatory, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or violation of any law is strictly prohibited. ​ We reserve the right to monitor your communications with us whether by mail, voice, fax, e-mail or any other form of transmission for the purposes of quality control, security and other business needs. ​ Notwithstanding the foregoing, all personal data provided to us as a result of this website will be handled in accordance with our Privacy Statement. No warranties THIS SITE IS PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, DOVER FUELING SOLUTIONS, ITS AFFILIATES, SERVICE PROVIDERS AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. WITHOUT LIMITING THE FOREGOING, DOVER FUELING SOLUTIONS, ITS AFFILIATES, SERVICE PROVIDERS AND LICENSORS DO NOT REPRESENT OR WARRANT TO YOU OR YOUR COMPANY AND DOVER FUELING SOLUTIONS, ITS AFFILIATES, SERVICE PROVIDERS AND LICENSORS HEREBY DISCLAIM (A) ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT; (B) WARRANTIES RELATING TO DELAYS, INTERRUPTIONS, ERRORS, OR OMISSIONS IN THE OPERATION OF THIS SITE OR ANY PART OF IT; (C) WARRANTIES RELATING TO THE TRANSMISSION OR DELIVERY OF THIS SITE OR ITS AVAILABILITY AT ANY PARTICULAR TIME OR LOCATION; (D) WARRANTIES RELATING TO THE USE, VALIDITY, ACCURACY, CURRENCY OR RELIABILITY OF, OR THE RESULTS OF THE USE OF THIS SITE OR ANY INFORMATION PUBLISHED ON THIS SITE; AND (E) WARRANTIES RELATING TO WEBSITES TO WHICH THIS SITE IS LINKED. ​ It is your responsibility to evaluate (or take professional advice on) the accuracy and completeness of all information, statements, opinions and other material on this website or any website with which it is linked. ​ Some jurisdictions do not allow the exclusion or disclaimer of certain warranties. Accordingly some of the above disclaimers may not apply to you. We do not seek to exclude or limit liability for fraudulent misrepresentation. Your statutory rights as a consumer, if any, are not affected hereby. Exclusion of liability TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS WE, ON BEHALF OF OUR EMPLOYEES, AGENTS, SUPPLIERS, AND CONTRACTORS EXCLUDE LIABILITY FOR ANY LOSSES AND EXPENSES OF WHATEVER NATURE AND HOWSOEVER ARISING INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOSS OF USE, LOSS OF DATA, LOSS CAUSED BY A VIRUS, LOSS OF INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, CLAIMS OF THIRD PARTIES, OR OTHER LOSSES OF ANY KIND OR CHARACTER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE OR ANY WEBSITE WITH WHICH IT IS LINKED. YOU ASSUME TOTAL RESPONSIBILITY FOR ESTABLISHING SUCH PROCEDURES FOR DATA BACK UP AND VIRUS CHECKING AS YOU CONSIDER NECESSARY. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND WHATSOEVER, WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER BASIS. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OF LIABILITY SET FORTH ABOVE, SO THESE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF DOVER FUELING SOLUTIONS, ITS AFFILIATES, SERVICE PROVIDERS AND LICENSORS UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED, SHALL NOT EXCEED $100. WE DO NOT SEEK TO EXCLUDE OR LIMIT LIABILITY FOR FRAUDULENT MISREPRESENTATION. Indemnity and release You agree to indemnify, release and hold us harmless as well as our officers, directors, agents, representatives and employees from any claim, liability, loss, expense or demand, including legal fees, related to your violation of these Terms of Use or your access or use of this website or any of the information, materials, products or services available through this website. Modification and discontinuation We reserve the right at any time and from time to time to modify, edit, delete, suspend or discontinue, temporarily or permanently this website (or any portion thereof) and/or the information, materials, products and/or services available through this website (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension or discontinuance of this website. Entire understanding These Terms of Use contain the entire understanding between you and us with respect to this website and no representation, statement, inducement oral or written, not contained herein shall bind any party to this agreement. Our failure to enforce any provision of these Terms of Use shall not be deemed a waiver of such provision nor of the right to enforce such provision. If any provision of these Terms of Use is held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provisions of these Terms of Use shall remain in full force and effect. Waiver Dover Fueling Solutions' failure at any time to require performance of any provision of these Terms of Use or to exercise any right provided for herein shall not be deemed a waiver of such provision or such right. All waivers must be in writing. Unless the written waiver contains an express statement to the contrary, no waiver by Dover Fueling Solutions of any breach of any provision of these Terms of Use or of any right provided for herein shall be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Use. Law & Jurisdiction The website is controlled by Dover Fueling Solutions from its offices within the United States of America. Access to, or use of, this website or information, materials, products and/or services on this website may be prohibited by law in certain countries or jurisdictions. You are responsible for compliance with any applicable laws of the country from which you are accessing this website. We make no representation that the information contained herein is appropriate or available for use in other locations outside the United States or the European Union. You agree that the substantive laws of Texas shall govern any controversy or claim of whatever nature arising out of or relating to the use of this website, without regard to any conflict of laws provisions. All actions or proceedings arising out of or relating to these Terms of Use, their validity, performance, enforcement or breach, or the subject matter of these Terms of Use may be venued in Texas and you hereby irrevocably consent and submit yourself to the personal jurisdiction of said courts for all such purposes. Notwithstanding the foregoing, we retain the right to bring legal proceedings in any jurisdiction where we believe that breach of this agreement is taking place or originating. Contacting us If you have any questions regarding these Terms of Use or any other matter, you may contact us by emailing marketing@doverfs.com or writing to us at Dover Fueling Solutions, 3814 Jarrett Way, Austin, TX 78728. Cookie Policy Cookie Policy This Cookie Notice (Notice) explains how Dover Fueling Solutions (DFS) uses cookies and other tracking technologies on and through our website www.doverfuelingsolutions.com . ​ This Notice is to be read alongside the DFS Privacy Policy which explains how Dover uses personal information. If you do not accept our use of cookies please disable them following our guidance below. ​ WHAT ARE WEB COOKIES? Cookies are pieces of information or code that a website transfers to or accesses from your computer or device to store, and sometimes track, information about you. Cookies let websites remember you and your preferences, manage different features and content, store searches, and personalise content. ​ Although this Notice refers to the general term “cookie”, which is the main method used by our website to store information, the browser’s local storage space is also used for the same purpose and we may use other tracking technologies through this website such as web beacons, clear GIFs or pixel tags. We usually use such tracking technologies to count users who visit certain pages of our website and to deliver branded services as well as to help determine the effectiveness of promotional campaigns. ​ As a result, the information included in this Notice is likewise applicable to all such tracking technologies that we use. You can find out more about cookies at www.allaboutcookies.org . ​ WHY DO WE USE COOKIES? To let you do things on our website – for example, cookies enable you to fill in application forms or view content. To collect anonymous statistics – the information collected by cookies enables us to improve the website through use of figures and patterns. For example, it is really useful to see which pages of the website – and therefore which of our services – are the most popular and how users are interacting with them. To improve your experience of our website – for example, to prevent you having to re-enter details when you have already done so, or by ensuring that users can find what they are looking for easily. To ensure that our website is secure The below provides more information about the cookies we use and why. ​ Name of cookie: Google Analytics Provider: Google Purpose of the cookie: These cookies are used to collect information about how visitors use our websites. We use the information to compile reports and help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the sites, where visitors have come to the site from and the pages they have visited. Click here for an overview of privacy relating to Google Analytics. Duration: 26 months ​ Name of cookie: Hotjar Provider: Hotjar Purpose of the cookie: Used to document heat maps on websites and form completion tracking and analysis. Duration: 365 days ​ Name of cookie: .Net Provider: Microsoft Purpose of the cookie: The .NET development environment, upon which the Dover Web Site is built, uses cookies to determine if a user is logged in. Duration: 30 minutes ​ Name of cookie: Acceptance cookie Provider: DFS Purpose of the cookie: This cookie notes your acceptance of DFS' Cookie Policy and remembers your choice for 1 year. Duration: 1 year ​ DFS also uses some cookies which are strictly necessary in order for you to use our services available on our website. ​ WEBSITE COOKIE ACCEPTANCE By accepting our cookie notification when you visit the website you consent to our use of cookies as updated from time to time. In particular, you consent to cookies being stored on your computer and/ or mobile device (unless rejected or disabled by your browser). Click on the links below to find out how to change your cookie settings in: ​ Internet explorer Firefox Chrome Safari Opera iPhone and iPad Samsung ​ UPDATING THIS NOTICE We may update our use of cookies from time to time and consequently we may update this Notice. We therefore recommend that you check this Notice regularly. We will notify you of any significant changes by way of a notice on our website or by contacting you directly when reasonably possible.

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News (81)

  • Acumera and Dover Fueling Solutions® Launch DX Control™ to Enhance Fuel Retail Resiliency and Efficiency

    AUSTIN, TX – July 10, 2024 – Dover Fueling Solutions® (DFS), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, and Acumera , the leading provider of managed network services and edge computing for multi-site operators convenience, restaurant and retail organizations, today announce DX Control™, a groundbreaking Software Defined Forecourt Controller (SD FCC) solution. This innovative platform is designed to streamline operations and drive down costs, empowering fuel retailers to achieve enhanced efficiency and reliability. The SD FCC platform, developed by DFS, leverages a container-based architecture, enabling sites to deploy the DFS forecourt controller as a containerized environment on the Acumera Reliant Platform on any x86-based hardware. This approach enhances site resiliency and application redundancy, minimizing downtime at fueling forecourts while improving operational efficiency and reducing costs. Additionally, the SD FCC platform eliminates the need for proprietary, highly-specialized and vendor-certified hardware, making it a cost-effective solution for fuel retailers of all sizes. "DFS’s goal of delivering cutting-edge technology solutions to the fuel and convenience industries align seamlessly with Acumera’s commitment to secure, reliable network connectivity,” said Jack Dickinson, Director, Partner Development at Dover Fueling Solutions. "Together, we are setting a new standard for forecourt control solutions." This collaboration leverages Acumera's expertise in edge computing tailored to convenience stores and DFS’s cutting-edge forecourt solution to provide fueling retailers with a modern, fault-tolerant and efficient forecourt solution, aligned with Conexxus 2.0 interoperability and connectivity standards. "This collaboration leverages edge computing to advance fuel controller design and interoperability, aligned with Conexxus standards, unlocking significant value within the convenience store industry,” said Gray Taylor, Executive Director of Conexxus. “It demonstrates how Conexxus standards, combined with modern delivery approaches, benefit seamless integration between vendor applications and host environments, driving efficiency, reliability, and innovation." Key features of the SD FCC platform include vast geographic scalability, frequent and uninterrupted software updates, high availability for maximum uptime and support for IoT-enabled pump control powered by AvaLAN Networks™ FC-board technology. For more information on enabling innovative solutions with the Acumera Reliant Platform for scaling latency-sensitive applications with security and compliance, visit www.acumera.com/services/integrated-edge-computing/reliant-platform-edge-computing . For more information on Acumera, visit www.acumera.com .

  • Dover Fueling Solutions® Launches RDM by DFS to Provide Retailers with a “Connected Dispenser”

    AUSTIN, TEXAS – 13 May 2024 – Dover Fueling Solutions® (DFS), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industry, is delighted to announce the launch of RDM by DFS in the Europe, Middle East, and Africa region – a remote diagnostics and management solution, which will enable retailers to invest in a truly connected dispenser. RDM by DFS is an optional module, currently available on Wayne Helix® fuel dispensers, which, once activated, will allow retailers to gather enhanced original equipment manufacturer (OEM) data, regardless of pump protocol, and enable remote monitoring and management via DX Monitor®. “In the event there is a dispenser equipment issue, most are generally reported by the motorist. This delays the time taken to resolve issues, meaning unhappy customers and out of service dispensers – negatively impacting the overall consumer experience, reducing fuel sales, and damaging customer loyalty and brand reputation. This is where the connected dispenser comes in,” said Soren Powell-Holse, Director of Product Marketing at DFS. “RDM by DFS puts retailers in full control of their forecourt equipment and allows them to provide an optimal customer experience through our pioneering remote monitoring and management technology.” By enabling remote diagnostics and troubleshooting, including reboot, RDM by DFS allows fuel retailers to resolve issues quickly and efficiently without dispatching an engineer to the site. This can help reduce maintenance costs and the frequency of service call outs and potentially lower the total cost of ownership. In addition, retailers can mitigate potential problems by monitoring dispenser health in real-time, anticipating potential issues, and resolving potential issues in real time. For more information about RDM by DFS, visit: www.doverfuelingsolutions.com/solutions/site-efficiency/rdm-by-dfs

  • Dover Fueling Solutions® Partners with FLYX to Launch the DFS Order Kiosk™ powered by FLYX

    AUSTIN, TEXAS – 6 May 2024 – Dover Fueling Solutions® (DFS), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industry, today announced a partnership with FLYX – an API-based omnichannel cloud software solution company. As a result of this partnership, DFS is launching a brand-new, compact and efficient product in the Europe, Middle East and Africa (EMEA) region – the DFS Order Kiosk™ powered by FLYX. In collaboration with FLYX, DFS will be able to provide EMEA fuel retailers with a flexible and innovative technology for their c-stores, which can help differentiate their station from the competition. In addition to improving the overall consumer experience, of both new and existing motorists on site, the DFS Order Kiosk™ will provide retailers with a unique competitive advantage and additional opportunities to increase profit margins. The DFS Order Kiosk™ can be wall-mounted, stand-alone, or secured on a countertop to offer retailers a multitude of choices to suit varying c-store layouts to overcome potential space concerns and limitations. Additional options are also available during the software ordering process, as retailers can apply cross-selling and up-selling techniques – whether to promote the c-store latest offers or support loyalty programs – through any device, anywhere. As a result of this partnership, the DFS Order Kiosk™ can be fully integrated with Prizma, DFS’ connected mobility and convenience hub, to ensure all c-store operations can be streamlined to increase site efficiencies. “Our partnership with FLYX is an important milestone in bringing the food ordering and fuel retail market together. The connected plug & play solution combines the best of both worlds, offering both stability and flexibility into our joint worlds,” said Jenthe Govaerts, Product Manager at DFS. “Food and drink has become an important revenue generator for petrol stations, hence a lot more stations now offer breakfast, lunch, and dinner options. The DFS Order Kiosk™ powered by FLYX will increase sales, reduce waiting time, and most importantly, reduce the number of required operators at the station,” added Kurt Dillen, VP & GM, Commercial, EMEA & SAIL Regions at DFS. "Through our collaboration with Dover Fueling Solutions®, FLYX is thrilled to assist the fuel retail industry in innovating and bringing a new digital experience to their customers and staff. The DFS Order Kiosk™ powered by FLYX represents a groundbreaking advancement in retail technology, enabling businesses to serve their customers more efficiently while enhancing profitability. This alliance reinforces our commitment to the incorporation of leading-edge technology into everyday customer engagements, thereby redefining industry standards," stated John Van Lierde, CEO of FLYX. The DFS Order Kiosk™ will make its first appearance at the 2024 UNITI Expo in Stuttgart, Germany, which is set to take place on May 14th – 16th. If you wish to learn more about the FLYX - DFS partnership and the brand new DFS Order Kiosk™, we encourage you to visit stand 5C10, in hall 5. Alternatively, you can discover more at www.doverfuelingsolutions.com/uniti or www.doverfuelingsolutions.com/secure-payment-dfs-order-kiosk-powered-by-flyx.

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    Describe your service here. What makes it great? Use short catchy text to tell people what you offer, and the benefits they will receive. A great description gets readers in the mood, and makes them more likely to go ahead and book.

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