DFS offers a wide range of service and support functions to help with all aspects of the day to day running of your operations. Our wetstock monitoring service keeps your fuel safe and sound, whilst our reporting function gives you up to the minute information as and when you need it. We offer onsite services along with compliance and asset management to help you conform to state legislation. We can ensure the continuous operation of your business with technical support and maintenance services and for total peace of mind, you can extend your equipment warranty for up to five additional years. Not forgetting our superior upgrade kits and replacement parts service for every make and model of DFS products. See below for more details on how we can help you to keep your business moving.
Subscribing to our wetstock management services helps to take the pressure off running your fuel site or network. We work hard in the background to identify instances of fuel loss, and guide you through the process to rectify the issue before it becomes a bigger issue, causes financial loss or impacts the environment.
Asset and Compliance Management
When a problem occurs on site, it can be hard to know which steps to take to resolve it. Our Asset and Compliance Management (COMPASS) service is designed to take the pressure off - we handle your site issues so that you can focus on other aspects of running your business.
Let us take away the worry of dealing with equipment maintenance by investing in our contract services. We offer tailored contractor plans that ideally suit your business model, so that you can focus on more important aspects of your business.
Backed by the highly-trained experts at our Technical Support Services center and our global network of authorized service providers, a DFS Extended Warranty provides an additional one to five years of total coverage on your existing warranty agreement.
Managing a network-wide upgrade can be a challenge for any organization. Consider DFS Project Services and let us manage the entire project from start to finish.Our trained project managers will coordinate site surveys to assess the current state of your equipment, manage all materials, including ordering, shipping and inventory, and oversee all project work, including authorized service technician dispatch and final site evaluations.
Technical Support Services
Not only is it crucial to keep your retail and commercial fueling equipment up and running, it’s important to ensure they are operating at their peak potential. DFS Technical Support Services offers a centralized call center for professional around-the-clock documentation and assessment of site issues as well as the dispatching of a service provider of choice. The highly-trained DFS technical staff can help reduce costs and increase uptime to ensure you get the most out of your equipment investment.
When selecting replacement parts for your retail or commercial fueling equipment, trust the people who know your equipment best. Because all DFS Genuine Parts feature our most up-to-date product enhancements, you’re assured of getting the highest quality and most compatible parts available. Looking for peace of mind? We back all DFS Genuine Parts with an industry-leading warranty. To protect you and your customers, our components deliver the most secure solutions to prevent theft and fraud. Superior parts mean superior performance and protection.