Enhance site operations, minimise costs, and simultaneously elevate the customer experience while promoting sustainability.
By transitioning to digital receipts, merchants can significantly cut down on expenses related to paper, transportation, and the ongoing maintenance of printer hardware, particularly in outdoor settings. While the cost of receipts may appear minimal on a per-unit basis, the cumulative effect over time can result in savings amounting to thousands of euros over the span of a year or more.
Sending digital receipts via email is far more convenient than storing, mailing, or delivering it in person. Additionally, this method eliminates the risk of the receipt becoming crumpled, torn, or illegible. There’s no need to be concerned about privacy regulations or security issues, as customers will not need to provide any personal information.
Digital receipts play a crucial role in minimising paper waste and enhancing a merchant's environmental sustainability efforts. Traditional paper receipts contribute to environmental harm due to excessive paper consumption, leading to clutter and the potential for lost receipts. Furthermore, many thermal receipt papers are not recyclable, exacerbating their negative impact on the environment.
1. What are DFS Digital Receipts?
DFS Digital Receipts are a paperless solution that allows customers to receive fuel and retail transaction receipts directly to their mobile devices via a secure cloud-based platform.
2. How do customers access their digital receipts?
Customers simply scan a QR code displayed on the payment terminal screen after their transaction with no app downloads, registrations, or special technology required.
3. Are DFS Digital Receipts secure?
Yes, all receipt data is securely transmitted and stored via cloud technology, ensuring customer privacy and compliance with data protection regulations.
4. What are the benefits of using digital receipts over printed ones?
Digital receipts help reduce operational costs, minimize hardware maintenance, promote sustainability, and provide a faster, more convenient experience for customers.
5. Do DFS Digital Receipts require system integration or special hardware?
No. DFS Digital Receipts are designed to work seamlessly with existing forecourt and point-of-sale (POS) systems, requiring no additional hardware or complex integration.