Galana Energies recently undertook a major upgrade to its service station in Ukunda, Kenya, one aimed at improving operational efficiencies while meeting the growing demands of its diverse customer base.
The Galana Energies Ukunda station serves a broad spectrum of customers, ranging from fleet and light passenger vehicles to motorcycles and ‘tuk tuks’. A significant portion of the customer traffic is also made up of large trucks from the County Government of Kilifi. All of which are an integral part of the local transport network. The challenge, therefore, was to ensure the refuelling process was both efficient and fast, reducing downtime for all vehicles.
However, the growing number of customers at the station posed another challenge – how to maintain a high level of service while managing a high volume of vehicles?
To tackle this, Galana Energies prioritised speed and efficiency in the refuelling process. With a focus on minimising downtime and ensuring smooth refuelling, Galana Energies installed and commissioned three Wayne Global Century™ fuel dispensers, which feature higher flow rates specifically designed to cater to the station’s increasing traffic, as part of their Ukunda site revamp. The newly installed pumps offer a higher flow rate, guaranteeing fast refueling, even during peak hours.
This strategic move is part of the company’s effort to enhance service delivery and help ensure seamless refuelling for all vehicles.
Several factors were considered when selecting the new pumps for the station. The Global Century fuel dispensers were chosen for their proven minimal drift and low total cost of ownership. These features make the pumps a cost-effective, long-term solution, ideal for high-traffic stations. Another crucial factor in the decision making process was the reliability of PumpTech LTD – a trusted channel partner for Dover Fueling Solutions® (DFS). PumpTech’s expertise in the installation and maintenance of Wayne® dispensers has made them a go-to partner for Galana Energies.
With a strong track record of providing efficient solutions in the fuelling sector, PumpTech LTD played a pivotal role in the installation and commissioning of the Global Century fuel dispensers. Their deep knowledge of Wayne dispenser systems and commitment to high-quality service were key to ensuring the station's upgrade was completed smoothly and on schedule.
As the demand for fuel continues to rise in Ukunda and the surrounding areas, the Galana Energies station is now better equipped to handle increasing traffic, all while providing excellent customer service. The strategic decision to install Global Century fuel dispensers is a step towards ensuring the station can meet future challenges and continue to serve its customers with speed, reliability, and efficiency. With the support of PumpTech LTD, Galana Energies is poised for continued growth and success in the competitive fuelling market.