Connect, Innovate, Evolve Your Fuel Station

Create a more connected retail environment with Dover Fueling Solutions® (DFS). Our connected products and solutions bring together fuel dispensers, payment technology, retail systems, tank gauge, wetstock management, and site management to support more efficient operations and better customer experiences.

Whether you are upgrading an existing site or planning a wider transformation programme, DFS can help you connect compatible infrastructure, introduce new capabilities and build a fuel station ready to evolve with your business.

With DFS, you can:

  • Connect critical fuel station and convenience store (c-store) systems.
  • Improve visibility across equipment and site operations.
  • Introduce more convenient payment experiences.
  • Automate selected monitoring and management processes.
  • Use operational data to support better decisions.
  • Develop a flexible technology roadmap for future growth.

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What Do We Mean by ‘Connect, Innovate and Evolve’ with DFS?

Connecting with the support of DFS provides retailers with the ability to bring key systems together, including fuel dispensers, payment technology, retail systems, automatic tank gauges (ATG), wetstock management, and site management platforms. Retailers can then innovate by using those connected systems, in addition to utilising DFS’ expertise, to improve the customer experience, introduce smarter payment options, support digital engagement, and make day-to-day retail operations more efficient. With DFS’ help, retailers can then evolve their fuel retail business by modernising in manageable stages, so their sites can adapt to changing customer expectations, operational demands, and future fuel retail requirements.

One Connected Ecosystem for the Modern Forecourt

A modern fuel retail site relies on a wide range of equipment and digital systems. Dispensers, payment terminals, retail technology, ATGs and monitoring platforms all perform important roles.

This connected approach can help reduce complexity and give retailers greater control over the systems that influence site performance, fuel availability, and the customer journey.

For a more detailed introduction to connectivity, read our guide to what a connected forecourt means for fuel retailers.

Connect Your Site Systems

Building a connected fuel station starts with the technologies already operating across your site.

DFS works with fuel retailers to understand their existing infrastructure, operational requirements, and long-term objectives. We can then help identify opportunities to connect compatible equipment and establish a stronger digital foundation.

Depending on your site, this could involve connecting:

  • Fuel dispensers and outdoor payment terminals.
  • Point-of-sale (POS) and retail management technology.
  • ATG and wetstock management systems.
  • Remote equipment monitoring and diagnostics.
  • Customer engagement and loyalty platforms.
  • Self-service and in-store retail technology.

Connect New Technology with Existing Infrastructure

Transformation does not always require every system on a site to be replaced at the same time. DFS can help retailers determine whether integration, modernisation, or replacement may be appropriate. This creates a more manageable route towards connectivity. Retailers can then prioritise the areas that address their most immediate requirements while developing a clear plan for future improvements.

Innovate the Customer and Retail Experience

Innovation at a fuel station is not limited to introducing new equipment. It is about using connected technology to create experiences that are faster, more convenient and easier to manage.

DFS provides digital solutions that can support the customer at several stages of their visit, from selecting fuel and completing payment to making purchases inside the c-store. Turning a routine refuelling stop into an opportunity to increase margin, and footfall, in the c-store.

Flexible Payments

Integrated payment technology can help retailers support convenient transactions at the dispenser, as well as in the c-store, at the car wash or at a vending machine. DFS’ secure payment solutions can accommodate a variety of payment methods – including cash, credit/bank/fuel cards, and smart wearables - and site requirements while connecting with wider fuel station and c-store systems.

This enables retailers to provide their customers with greater choice and flexibility while maintaining visibility and control over transactions. It also supports valuable data capture across payment journeys, helping retailers understand customer behaviour over time and make informed decisions that can help improve the site experience in the days, weeks, months and years ahead.

Digital Customer Engagement

Connected dispenser media and promotional technology can turn the refuelling period into an opportunity to communicate with customers. Retailers can use digital screens to display relevant promotions, information and content during the fuelling process.

When connected with wider retail technology, these touchpoints can help support c-store visits, loyalty activity and additional purchases.

Smarter In-Store Experiences

DFS self-service technology, including order kiosks and self-checkout solutions, can help retailers offer customers more ways to browse, order and pay.

The DFS Order Kiosk™ powered by FLYX can help reduce queues and waiting times by up to 40%, while increasing average basket size by 25–35%. Alongside self-checkout solutions, this can support a more efficient store environment, improve customer flow and create further opportunities to increase convenience retail sales through product displays, promotions and upselling.

DFS Self-Checkout Kiosk can also help customers scan and pay for convenience products more independently. Alongside order kiosk technology, this gives fuel retailers another way to reduce pressure on staffed checkouts, support faster in-store journeys and provide customers with more choice over how they complete their purchase.

Evolve Your Operations for the Future

Fuel retail businesses need technology that can respond to changing operational demands and customer expectations and future mobility requirements.

DFS helps businesses take a phased approach to fuel station development, allowing products and solutions be selected based on current priorities, while remaining part of a wider future development plan for the site or network.

This modular approach means a retailer could begin with targeted upgrades, such as improved tank monitoring, equipment diagnostics or payment technology, before adding further capabilities over time. This allows fuel sites to evolve at a pace, without treating digital transformation as one large disruption.

Explore Our Connected Products and Solutions

DFS’ comprehensive portfolio supplies technology across the fuel station and c-store environment. These solutions can be used individually or connected as part of a wider site ecosystem.

Fuel Dispensing Solutions

DFS fuel dispensers provide the foundation for reliable refuelling, and long-term durable, dependable fuel station operations. Modular configurations, across the Wayne® and Tokheim® fuel dispenser ranges, support different fuels, flow-rate requirements and retail environments while integrating with compatible payment and fuel management technology.

Payment Solutions

Our secure payment solutions – including outdoor and indoor payment terminals – ensure, retailers can provide secure and convenient ways for customers to pay. Connecting payment systems with dispensers, electric vehicle (EV) chargers and other site technology can create a more consistent transaction environment, and enhance the overall customer experience while on site.

Automatic Tank Gauges

DFS ATG systems give retailers greater visibility of underground fuel inventory. Access to accurate tank information can support delivery planning, stock management and environmental monitoring.

Wetstock Management

Wetstock management technology helps retailers monitor fuel movement and investigate potential discrepancies. When combined with ATG and transaction data, these systems can provide a clearer understanding of fuel inventory across a site or network.

Remote Monitoring and Diagnostics

Remote monitoring technology provides operators and service teams with greater visibility of connected equipment. Information about device performance and faults can help teams identify where attention may be required and support a more proactive approach to maintenance.

Point-of-Sale and Retail Technology

DFS POS, self-checkout, and order kiosk solutions help connect the forecourt with the wider convenience retail experience. DFS Prizma® can bring together compatible forecourt equipment, POS, payment, loyalty and c-store systems within one operating environment, helping retailers manage transactions and site activity more consistently.

The DFS Order Kiosk allows customers to browse, customise and place food or beverage orders, while the DFS Self-Checkout Kiosk gives customers another way to scan and pay for convenience products. These solutions can help improve customer flow, support upselling opportunities and give retailers more flexibility in how they manage in-store demand.

Why Connect, Innovate, Evolve with DFS?

With over 135 years in the industry, DFS combines extensive fuel retail and convenience experience with a broad range of fuel retail technology. This means we understand both the individual systems used across a site and the importance of making those systems work together.

By choosing DFS, fuel retailers can benefit from:

  • A comprehensive portfolio of fuel station and retail technology.
  • Solutions that cover fuel dispensing, payments, site monitoring and automation.
  • Support for single locations and multi-site retail networks.
  • Technology designed around practical fuel retail requirements.
  • A phased approach to site modernisation.
  • One technology partner across multiple areas of the service station.

We work with retailers to understand their priorities and develop connected solutions that support measurable operational and customer experience goals.

Start Your Journey with DFS

Whether you want to connect existing equipment, improve site visibility or deliver a wider digital transformation, DFS can help you identify the right next step.

Our team will work with you to assess your current infrastructure, understand your operational requirements and explore suitable products and solutions for your fuel retail business.

Contact DFS to discuss how you can connect, innovate and evolve your fuel retail business.

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Connected Fuel Retail Solutions FAQs

Which DFS solutions can be connected across a fuel site?

Depending on compatibility and site requirements, DFS can connect technologies across fuel dispensing, outdoor payment, POS, ATG, wetstock management, remote monitoring, and retail systems.

Can DFS help modernise an existing fuel station?

Yes. DFS can assess existing site infrastructure and help identify where systems could be integrated, upgraded or replaced. This allows retailers to modernise their fuel sites in manageable stages.

Are DFS solutions suitable for retail networks?

DFS’ portfolio of products and solutions can support both individual fuel stations and businesses operating multiple sites. The appropriate technology will depend on the size, infrastructure and management requirements of the network.

Can retailers introduce connected technology in stages?

Yes. A phased approach allows retailers to begin with their most important operational requirements and introduce further capabilities over time.

How do I start a connected fuel station project with DFS?

Contact DFS with information about your existing equipment, number of sites and operational priorities. Our team can help assess your requirements and identify suitable fuel station technology solutions.

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